Coaches Corner | Arcadia

Cancellation Policy

All cancellations of services provided by AZ Hockey Academy must be made 24 hours in advance in order to reschedule or receive a full refund. If you need to cancel or reschedule a session, please contact your coach. If it is a last minute emergency, still contact your coach, but also call AZ Hockey Academy at (509) 919-0603. Keep in mind that a 24 hours’ notice is required for a cancellation or rescheduling in order to receive a full refund for the session. Failure to cancel within this time frame or failure to show up for a session will result in the client being charged the full amount for the session. Exceptions will only be made in the case of a medical emergency accompanied by a doctor’s note.